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Question

Invitation couldn't be sent to a particular user. Received collaboration error

  • May 23, 2025
  • 6 replies
  • 62 views
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receive error when trying to invite a person to join. Others from the same organization with same email were invited without issue.

    6 replies

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    Hi Tim, 

    Welcome to Box Community and glad to help! 

    Could you attach a screenshot of your error inviting your collaborator? 

    We'd love to further assist! 

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    HI, see image. Only one person in our association receives this errorfxmustdhVcGJryy_LE6CB_i5Q.png

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    I am having the same exact issue and with someone that we have collaborated with in the past.  I am interested to learn of the outcome here and what I can do to fix the same issue.  Thank you!

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    I am having the same issue! When I go into the Settings of the folder it does not allow me to change the Invitation Restrictions. Please help!

     

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    Was this ever answered? I am having the same issue right now.

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    I'm in the same situation (I'm the one receiving the invitation).
    Only some members of the same domain are experiencing the same screen error.
    Is there any way to resolve this?

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