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Invalid value 'd_xxxxxxxxx'. 'parent' with value 'd_xxxxxxxxxx' not found

  • May 22, 2025
  • 3 replies
  • 137 views
C
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I faced these issues when uploading file to Box via Boxapp API, looks like my Boxapp have no permission on this folder? 
Could anyone give me some advice? 
How I can view the email of BoxApp API by Client ID or Enterprise ID, User ID?

thanks

    3 replies

    C
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    Hi

    In the developer console, in the 'General settings' tab you should see a 'Service account info' section which should have the ID of the service account for your Box app. "AutomationUser_12345_abcdef@boxdevedition.com". You can copy this and share to the folders the app needs access

    Best Regards, Peter Christensen, Platform Solutions Engineer, Box

    C
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    Hi Peter, I can see the Id of my service account for my Box app in the General settings tab.
    Next, How I can share the ID to the folders?
    Thanks

    C
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    You can copy the ID to your clipboard, log in to Box as you would normally do, find the folder you want to share, click Share and paste the ID in and select the correct permission. As you would share with any other user..

    Terms of ServiceAccessibility statement