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Question

invalid request params input

  • May 27, 2025
  • 2 replies
  • 7 views

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In Box Sign when I click on any file to use template, I keep getting the error "invalid request params input".  Nothing has changed on any of the documents and everything was working yesterday.

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Morning Rona,

  Can you please expedite this request?  This is now starting to effect our work product.


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

You can cancel this request.  I copied all of our templates to a different folder, and they then started working again.  I'm not sure why the original ones stopped working, but again, all I did was copy the originals to a new folder and they're working again.