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Invalid Phone Number and Eail for 2FA

  • May 27, 2025
  • 1 reply
  • 80 views
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I am trying to setup 2FA and it says my phone number and email are invalid. I need to access customer documents ASAP!!!!! 

    1 reply

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    Hi Christian, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. If you have additional concern/clarifications, please let us know in the forum. 

    We'd love to further assist! 

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