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Question

Invalid device when copying files

  • May 27, 2025
  • 2 replies
  • 14 views

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I have a user that can't copy a pdf file from her desktop into a box folder on her local computer. She gets an error that says "Invalid Device" She also was getting an error that says "The system cannot move the file to a different disk drive"

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

No suggestions here but it's interesting we just had a user with the same "invalid device" error when deleting a file. On Windows for our user.


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Ours is a Windows users as well.