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Question

Integrate NetSuite with Box

  • May 22, 2025
  • 3 replies
  • 34 views

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I was trying to integrate NetSuite with Box. Even if I follow all the steps in the Box guide, I still get the error below when I view the record in NetSuite:

It appears your Netsuite account is not linked to your Box instance. Would you like to associate your Netsuite account with your Box account?
This process will transfer your Box User ID to Netsuite. To view Netsuite's privacy policy, click here

3 replies

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Hi Daryl,

Welcome to the Box Community! I'm happy to help.

Do you have the Box User ID and NetSuite User ID for the affected user?

Best,


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Thank you but what do you mean by "ID"? Is it the name of the user in Box and NetSuite? Is this comment going to be public?


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Hi 5362079668, just want to clarify what you mean by "ID". Thank you.