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Question

insufficient permissions

  • May 27, 2025
  • 1 reply
  • 14 views

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This error message keeps coming up when I try to open the file in the local box drive in my computer:

You have insufficient permissions to open ......

 

However, I could open and download files in the box webisite.

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Li Wan, 

Welcome to Box Community and glad to assist! 

It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

Thanks for posting!