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Installing Current Box Update

  • January 26, 2026
  • 1 reply
  • 94 views
E

Tried to install current Box update and it failed.  I had my Box logs sent.  Please advise.  Thanks. 

Best answer by Rona Box

Hi ​@Ethel Monzon 

Welcome to Box Community, and we’ll ensure that you’ll get to install the latest Box update.

To further assist, let’s review your logs and to do so, I opened a support case someone from the Box Product Support team will reach out to you in a short while. 

 

Thanks for posting, and we hope to get this sorted out very soon. 

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • Answer
    • January 27, 2026

    Hi ​@Ethel Monzon 

    Welcome to Box Community, and we’ll ensure that you’ll get to install the latest Box update.

    To further assist, let’s review your logs and to do so, I opened a support case someone from the Box Product Support team will reach out to you in a short while. 

     

    Thanks for posting, and we hope to get this sorted out very soon. 

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