i want to install box drive on a new desktop pc. But when opening the file i get the next messages
‘ Called runscript when not marked in progress’ and when i proceed i get the message ‘ called installfinalize when no install in progress’ . I do not have an older version of box installed yet. So how can i fix this? Thanks
Hi
Welcome to Box Community! We’ll be assisting you install Box Drive.
To successfully install Box Drive in your machine, let’s begin by confirming if you have met the prerequisites to install Box Drive.
Mac
Prerequisites:
- Supported OS version
- HFS or HFS+ formatted hard drive
- APFS formatted hard drives are supported with Box Drive v1.2.93+
- Box Sync is not installed
Recommended minimum system specifications:
Windows
Prerequisites:
- Supported OS version
- Universal CRT
- .NET Framework 4.8, or higher
- Box Sync is not installed
Recommended minimum system specifications:
- 1.6GHz dual core processor
- 4GB of RAM
Note
If your machine does not meet the recommended system specifications listed above, you may still be able to install and run Box Drive. However, you may encounter a degraded experience.
Get the latest Box Drive version here.
Hope it works! Please let us know how it goes.
The PC is a new Windows 11 pc… i do not know where to find these specs. I have find out that i have the framework 4.8 at least and a supported OS version. the minimum specs are also no problem.
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