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Question

Installation Error

  • May 22, 2025
  • 3 replies
  • 14 views

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I had Box Drive installed but was receiving an error when trying to save Excel files directly to the Drive. I uninstalled the program and upon reinstallation I am getting the following error: "An error occurred during the installation of assembly component {22D75DAD-658C-3109-91F7-4CB1A0729109}. HRESULT: 0x80070005."

3 replies

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Hi Amanda, 

Welcome to Box Community!

This issue would be best addressed by our Product Support. I've gone ahead and created a ticket for you so that an associate can work directly with you on this. 

Please check your email for updates!


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8540485167 I have the same problem, Now I am stuck without Box and I can't Install the Box Drive back


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Hi there!

i'm having the same issue on my Macbook Pro. Please help! Thank you,