Hi ​@SteveNeu, 

Welcome to Box Community and sorry to hear about your error installing the Box Application. 

For more context, could you specify which Box Application you’re trying to install? Also, what is the Operating System running in your machine?

Additionally, you can install the most up to date Box Apps version here. 

Thanks for posting! 

HI Rona,

Thank you for your reply.

I’m trying to install Box Drive using BoxDrive.msi that I downloaded from the same link that you sent. I’m running Windows 11.

Thank you!

I’m having the same problem, could anybody help us?