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Question

Insert Folder & Upload Documents

  • May 27, 2025
  • 1 reply
  • 11 views

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Hi, I can not insert a new folder neither upload documents to existing folders. Acc. to it-support I should be able to, as I do have the rights to do so. 

 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Volker, 

Welcome to Box Community and glad to assist!

Is there an error when you try to upload a file/folder in the existing folder? 

Looks like you only have collborated folders present in your account. Can you confirm if you have permission to create a sub-folder or upload a file in the said folder?

We'd love to further assist!