Inquiry About Accessing Expired Files on Box Plans

Hi ​@pphlegaloffice, 

Welcome to Box Community, and we’ll assist in tracking your expired file!

By any chance, are you referring to a file with expired shared link URL? If your answer is yes. You can simply run the Shared Links report. 

Also, Box Report is currently available for Business accounts and above. 

Hope it helps! If you have additional concern, feel free to reply in this thread. 

Hi Rona Box,

Thank you for your clarification.

Just to clarify, I’m referring to the actual file or document itself, not the shared link. I wanted to check if the Box has a feature where the files or documents can expire, or if there is a way to monitor expired files within the platform. If yes, may I also know which Box plan includes this feature?

Also, may I ask which Box plan includes the Dashboard feature?

Thank you, and I look forward to your response.

Hi ​@pphlegaloffice, thank you for getting in touch!

As far as the file goes, there is no limit to its existence on Box until someone deletes the file. You seem to be missing a file, am I correct? 

If you do, we’d love to further assist and you should reach out directly to the Box Product Support team by submitting a support ticket. 

We’re hoping to get more details from you! 

Hi Rona,

From my understanding of what you mentioned, Box has an expiration feature only for shared links, but it does not have a feature that allows uploaded files or documents themselves to expire automatically. Am I correct?

We also noticed in your video about Box for Contract Lifecycle Management (CLM) that there is an “Expired Contract” section shown on the Dashboard. May I ask which Box plan includes this feature? Is it available under the Enterprise plan, or is it only included in the Advanced Enterprise plan?

Please see the YouTube video below for reference.

Thank you very much for your time and assistance.