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Question

Individual upload file size limit

  • May 23, 2025
  • 1 reply
  • 20 views

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good day. I am getting an error uploading a 450mb, while I have a 10 gb upload limit. What am I missing?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi there, 

Welcome to the Box Community!

It appears that you have a free personal account and this type of plan have a 10GB storage and the upload limit is only 250 MB.

To confirm the file size limit for your account:

  1. Log into Box.
  2. Click your account icon in the upper-right-hand corner.
  3. Select Account Settings from the menu that displays.
  4. Scroll down to the Account details and review your Max file size listed.

Thank you for posting!