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Question

Incorrectly out of storage

  • May 27, 2025
  • 1 reply
  • 7 views

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My account tells me that I am out of storage although only half of my storage is actually used.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Thank you for the article which helped me understand the problem. However, it does not give me a solution. The article says my storage calculation should be updated in 24 hours, but this problem has been on-going for a month for me.

I've heard there is a script that can update the storage calculation. Can you run the script for me?