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Question

Incorrect value of used space

  • May 27, 2025
  • 1 reply
  • 7 views

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Hello,

I have no files in my account, but it says that 33 MB is currently in use. Please let me know how to fix this.

Thanks!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

The incorrect usage values have been the case for several days now. They do not update. Is it possible that my account has hidden files that I cannot see but are counting towards storage?