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Question

Incorrect used storage display

  • May 23, 2025
  • 1 reply
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I just deleted all the data, but the used storage size is incorrect and it says 28.7 GB of 50.0 GB used

When will the results be reflected?

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad that you've joined this forum. 

    Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    Going forward, if you find inaccuracies to your storage count as indicated, please let us know and we'll help you fix it. 

    Hope it helps!

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