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Question

Incorrect Used Storage Calculation (Box Enterprise Account)

  • May 27, 2025
  • 1 reply
  • 10 views

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I am experiencing incorrect used storage calculation issue for my Box account (Account Type: Enterprise). I would greatly appreciate it if you could help resolve it. 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Zhi Ren, 

Welcome to Box Community and glad to assist!

It shows that you have a designated team that works with Box Support. For immediate assistance, you should contact your internal helpdesk team.

Thanks for posting!