Box is not permitting to store new files and showing incorrect storage usage. I know my storage usage is far less than the limit; however, according to Box it's full.
Please help me resolve this issue. Thank you
Page 1 / 1
Same problem here. No folder and files are stored at the moment. Also my recycle bin is emtpy. But it displays complete full and I can't upload anything...
(I also waited some days to give the system some time)
Hi Mario and FM,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience storage inaccuracies, please let us know in this forum.
Thanks for posting!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.