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Question

Incorrect used storage

  • May 23, 2025
  • 1 reply
  • 7 views

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Hi team, 

I have used less than 10 GB space on my box account. However, it shows to be using more than 85 GB out of the 128 GB space available. I checked the trash folder as well and there is no way the files are more than 10 GB. I came across similar posts by other users too. Please help.

Kind regards

1 reply

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Hi there, 

Welcome to Box Community! 

Looks like you need to coordinate with your internal helpdesk team for assistance. 

Thanks for posting!