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Hi team, 


I have used less than 10 GB space on my box account. However, it shows to be using more than 85 GB out of the 128 GB space available. I checked the trash folder as well and there is no way the files are more than 10 GB. I came across similar posts by other users too. Please help.


Kind regards

Hi there, 


Welcome to Box Community! 


Looks like you need to coordinate with your internal helpdesk team for assistance. 


Thanks for posting! 


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