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Question

Incorrect used size on my Box account

  • May 23, 2025
  • 1 reply
  • 56 views
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My Accounts Shows 5gb used but i only got 2 folder 1 with 1.2 gb and another with 64 mb plz correct the data used shown

    1 reply

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    Hi there,

    Welcome to Box Community and glad to help! 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

    Also, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

    Hope it helps! 

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