Dear Box Support Team,

I am writing to report an issue with the storage space calculation in my Box account.

The online system shows that I am using 16.3GB of storage, but my local folders only occupy 12GB.

This discrepancy has persisted for over a week, and it does not seem to resolve itself within 24 hours as mentioned in other posts.

I would greatly appreciate your assistance in investigating and resolving this matter.

Thank you for your time and support.