Hello, After moving some files in my account I lost a lot of space.
So I have deleted all the files of my account, and even like this there is still 23 GB of used space. Could you help me to recover that space?
Question
Incorrect storage usage
Hi there,
Welcome to the Box Community!
I ran a script to fix the file size count in your used storage and should be seeing the right file size count.
You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
You can also check this article from our Box Support page about "Storage".
Best,
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