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Question

Incorrect Storage Usage

  • May 23, 2025
  • 2 replies
  • 99 views
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Hi,

My account says that the box is full but there is no file in it.

Can you please run the scrpit to fix the data inaccuracy?

Thank you in advance

    2 replies

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Forum|alt.badge.img

    Thank you Rona.

    Fixed. Now it shows the right storage usage.

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