H, box team,I have emptied all my files in my account before. (include of the trash)But I don't know why my storage usage shows "15.5 GB of 50.0 GB"?I read many posts like my problem in this community.This condition needs your help to run a script to clear or correct it.Please help me for this problem, thank you!
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Hi, RonaThis problem is solved now.
Thank you for your help.
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