H, box team,
I have emptied all my files in my account before. (include of the trash)
But I don't know why my storage usage shows "15.5 GB of 50.0 GB"?
I read many posts like my problem in this community.
This condition needs your help to run a script to clear or correct it.
Please help me for this problem, thank you!
Question
Incorrect Storage Usage
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.