Hello,
I was wondering if I could get support in regards to an issue with my account storage showing incorrect usage amounts. According to this related article (link), the recommendation is to request Box Support to run a script against the account to resolve the inaccuracies, so could you please run the script for resolving that issue against my account?
Hi A,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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