Incorrect storage sum, box Drive (windows) wont update

Hi, 

I reached my sotrage qouta on my account, then I delete 2 folders, 100 mb each:

1x thorugh box Drive on windows

1x thorugh online client (box.com)

My issues are

1. The total storage is still full (so my deletiosn had no effect)
2. I get Upload errors due to lack of storage in my Box Drive (Windows client)
3. Box Drive doesn’t sync the deletion of the folder through the online client

I know there is a script that box operators can run to fix this issue on my account. 
Please run it now, thank you.

Mat.