Incorrect storage space

Hi Andrii, 

Welcome to Box Community and glad to assist! 

Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may take up to 24 hours to be correct.

For more information regarding your data inaccuracies, please visit this article. 

Thanks for posting!

Thank you for reply, but the thing is that the information about lack of free space hasn`t been changed for a long time (a week or so) despite the fact that I'd deleted a few Gb. My calculations say that I have about 8 Gb in my account, at the same time I cannot upload any file because of lack of free space. Deleting files dosn`t help.

Thank you

The issue remains unsolved