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Question

incorrect storage space

  • May 23, 2025
  • 2 replies
  • 7 views

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Its happening again.  Storage space did not properly reflect on my account.  

2 replies

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Hi Mark, 

Welcome to Box Community and glad to help! 

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting! 


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Carrying out the repair was a simple task when I  followed https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-IncorrectVampire Survivors thank you so much for sharing!