Skip to main content
Question

Incorrect storage in my Account

  • May 22, 2025
  • 1 reply
  • 19 views

Forum|alt.badge.img

Hi Box Team, my account details are showing 10Gb used but yet details on the Snapshots folder only shows 2.5Gb. Would you please run the script to fix, thank you.

1 reply

Forum|alt.badge.img

Hi Richard, 

Welcome to Box Community! 

We've ran a script to fix your storage issue and you may check it in your Account Settings>Storage used.

Thanks for posting!