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Question

incorrect storage count

  • May 27, 2025
  • 2 replies
  • 25 views

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i need help to reset my storage count

2 replies

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I have only 60GB of data , and your system is stopping me to upload new files, stating my Box is full.


  • New Member
  • August 18, 2025

I have the same problem! I’m only using 70Gb - and the Trash is completely cleaned - but the storage is still showing like my box is full - I’m on a Personal Pro plan for more than a year already, but this issue with incorrect storage count is really bad and makes me wonder what are the alternatives.