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Question

Incorrect Storage Capacity

  • May 23, 2025
  • 1 reply
  • 7 views
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Admin console shows the capacity of my storage as 1Gb when my account is a 10Gb account. Could you please run the script to fix this. Thank you

    1 reply

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 23, 2025

    Hi Eric, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!


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