Please run a script to recalculate used storage on my account as it's wrong.
Also please consider adding a button on the Account Settings page to do it myself.
Thank you!
Question
Incorrect Storage being used
Hi there,
Welcome to Box Community and I’m here to help!
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.