Question

incorrect storage amount show, please run script

Hi,

Can you please run a script to correct my storage amount shown (I don't have any files uploaded to my account, so the storage should show 0 of 10GB).

Thanks.

Hello,

Sorry, I can't help with that, but you might want to try contacting customer service for assistance.

Hi Ara,

Welcome to Box Community!

To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

Thanks for posting!

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