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Question

Incorrect storage amount

  • May 23, 2025
  • 2 replies
  • 7 views

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Hello, I'd like to please request someone run the script to correct the storage amount on my account, as many others have requested as well. Thanks in advance for any help you can give. 

2 replies

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I'm having the issue.. maybe we can help each other

 


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Hi Adam, 

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

Also, we did the same for Ku's account. 

Hope it helps!