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Question

incorrect storage

  • May 27, 2025
  • 2 replies
  • 8 views

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Hello,

I removed a bunch of stuff yesterday but my storage did not adjust.  Please run the script to clean it up.  Thanks.

2 replies

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i'm having the same issue, how do i fix?


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Hi Jeff and Jonathan, 

Welcome to Box Community and glad to assist with your storage issue. 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

Hope it helps!