Apparently when I delete all files in my Box, I lose all my storage. Please correct it so I get my 10Gb.
Regards Brian.
Question
Incorrect storage
Hi Brian,
Welcome to the Box Community!
Your storage has been cleared and it should be updated on your end now. Here's an article as to why this issue occurs: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
If there's anything else that I can help, please let me know.
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