Incorrect free space reported .
Account ID 25921800733
emptied trash and all files but no help.
Please help to fix this issue.
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Hi Saurabh,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Hello. I request to run a script for my account to fix the data inaccuracy issues around my storage size, folder size, and file counts, pls. I'm facing lot of issues again because of it. Thank you
Saurabh Bhatnagar
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