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Question

Incorrect Number of Files Shown

  • May 27, 2025
  • 1 reply
  • 10 views
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Hi! I have several folders in Box that show an incorrect number of files. Several show 0 when there are multiple files within. Can you help solve this issue?

    1 reply

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    Hi Kristle, 

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 


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