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Question

Incorrect Free Space

  • May 22, 2025
  • 1 reply
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Forum|alt.badge.img

Hi,

Can you please fix my account so that it shows the correct amount of free space?

Thanks.

    1 reply

    Forum|alt.badge.img

    Hi Petra, 

    Welcome to the Box Community!

    The next step will require you to contact Box Support to help you directly and I've gone ahead and created a ticket for you so that an agent can work directly with you in resetting your storage count/ usage.

    Please check your email for details and updates.

    Thanks for your patience! 

    Best,

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