I read this article (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect), and I was wondering if you could help me correct the error in my account. Thank you very much!
Question
Incorrect display of storage used
Hi there,
Welcome to Box Community and glad to assist!
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist.
Hope it helps!
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