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Incorrect account storage amount

  • May 23, 2025
  • 1 reply
  • 12 views
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Hi, my account shows 8.3 GB of 10.0 GB used but I only have two files totaling 972 kb. I've also deleted and permanently deleted all previous files. I appreciate any help!

    1 reply

    C
    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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