Question

Incorect storage size shown

Hi, like for many others, my account shows 100% storage used, while in reality it has only 30GB out 50GB limit. Could you please fix this?

Hi Andy,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

Thanks, Rona!

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