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Hi Box.com,


My storage amount shows 0, but I have files in my account. Can you please run your script to correct my storage amount?


Thank you.

Hi Ara, 


 


Welcome to Box Community and glad to help! 


 


Great news! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.


 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


 


Thanks for posting!

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