Hi, the storage usage for my Box account is inaccurate after I deleted some folders. I understand from an article that Box support will be able to run a script to fix this. Please run the script for my account. Thank you!
Question
Inaccurate Storage Information
Hi Darren,
Welcome to Box Community and glad to help!
We have corrected your account storage as you've requested. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Can I have this done to mine as well? I've been trying to get this corrected for a while and have not had any luck
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.