Hello,
Please run the script to accurately reflect the freespace I have in my cloud drive. I deleted all my files and it still say I'm using 5GB.
Thanks,
Question
Inaccurate freespace size
Hi there,
Welcome to Box Community and glad that you've joined this forum.
Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
Going forward, if you find inaccuracies to your storage count as indicated, please let us know and we'll help you fix it.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.