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Inaccurate file storage assessment

  • May 22, 2025
  • 1 reply
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My remaining storage space appears to be inaccurate. Please fix this (again).

Thanks, Kelly

    1 reply

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    Hi Kelly, 

    Welcome to the Box Community, I'm happy to help!

    I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

    Feel free to write back in if you have any questions for me!

    Best regards,

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