Skip to main content
Question

Inaccuracy issues around my storage use

  • May 27, 2025
  • 1 reply
  • 7 views

Forum|alt.badge.img

As it is writted on your Q&A, I need you to run a script for my account to fix the data inaccuracy issues around my storage size, folder size, and file counts.

1 reply

Forum|alt.badge.img
  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025
Hi there,  

 

Welcome to Box Community and glad to help! 

 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

Should you experience the same issue in the future, please let us know

(https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).

 

Thanks for posting!