I invited a user who created a personal plan account using a company email address to join my company's tenant, but the user has not been admitted to my company's tenant after the 14-day auto-roll-in period.
How can I get this user into my tenant?
会社のメールアドレスを使用して個人プランのアカウントを作成したユーザーを自社テナントに招待しましたが、オートロールイン期間の14日間を過ぎても自社テナントにユーザーが入ってきません。
どうすればこのユーザーをテナントに取り込めますか？
Hi
Welcome to Box Community! Seems that you need help in regards to automatically rolling in new users.
I’ll go and submit a new case and a member from Box Product Support team will reach out to you through email, please keep an eye out.
Thanks for posting, and looking forward to get this sorted out soon!
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