I am the admin.
I do not have (or want) access to the user's email.
I need to force a change to the user password to lock them out (but they could be rehired), which is why I don't want to delete the account.
I could change the email, but it is a different domain, and appears to be blocked.
What can I do?
Hi Joan,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
